My Business
Welsh Water has developed the following range of on-line services to help make your dealings with us as efficient as possible.
Your business account
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Check your water quality
Supplying high quality drinking water at all times is a priority for us. We know that many business customers use the water they receive from us to produce their products.
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Moving business premises
Moving premises can be stressful but letting us know is easy.
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Open Water
Welsh Water’s business customer sites using more than 50 megalitres of water per year can switch Retailer for clean water services. These are Welsh Water’s Open Water customers.
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Pay by direct debit for your business
By paying by direct debit you have the option of spreading your bill over instalments and making payments that are more flexible for you and at no extra cost.
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Trade Effluent
Trade effluent is anything other than domestic sewage. If you need to discharge trade effluent into one of our public sewers, you need our permission.
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Water meters
Check out the water meter supplies for commercial and industrial properties.
Help & advice
Water Regulations for your business
Find out more about the water regulations that impact your business.
Direct Debit
There’s no easier, safer or more convenient way to pay for your water bill than by Direct Debit. Click here to complete our secure online request form.
Submit a meter reading
If you’ve recently received an estimated bill, or one of our meter readers was not able to take a reading and has left a card. Click here to submit your meter reading online.
Paying your bill
To make things easier, we've listed the different ways you can pay your bill. Take a look and see what's best for you.