Your annual bill 2026
If you don't have a water meter, you'll receive your annual bill from us sometime in February or March.
Water meters and Leakage
Request a meter
All the information you need about your water meter, or how to check if you can reduce your bill with a meter and how to apply for one. Read more about water meters.
Testing for water leaks
Sometimes leaks occur and this can be due to the age of the pipe, a weakness in the pipe, leaking fittings or joints and movement in the ground. Here’s how you can easily test for a leak.
Watersafe - Local Approved Plumbers
Find your nearest, Watersafe-approved plumber, just enter your postcode or use your location.
Not for Profit
Three little words that make a big difference to a lot of people.
We’re the only water company of its kind in the UK. We don’t have shareholders, which means we put every penny back into looking after your water and our beautiful environment - now and for years to come.
Learn more